To enjoy your holidays at the best price in our campsite in the Vercors, book your stay directly on our website. Wi-Fi is free and available throughout the campsite. The tourist tax is an additional €0.55 per day and per person. The accepted means of payment are credit cards, holiday vouchers, cash and transfers. To find out more, we invite you to contact us!
You can be refunded for your stay in the event of cancellation for medical, personal, professional, covid reasons.... if you take the insurance for 3.50%.
General conditions of sale
We ask you to carefully read the following general conditions. Reserving a stay implies full adherence to these conditions.
*RESERVATION CONDITIONS
- The rental is personal, it is prohibited to sublet or transfer the property. location to a third party.
- The reservation becomes effective only with the agreement of the La Combe d'Oyans campsite and upon receipt of the requested deposit.
- Reservations are only binding on the campsite if the campsite has accepted them, which the campsite is free to do or refuse, depending on availability, and in general, any circumstances likely to harm the campsite. execution of the reservation made. The La Combe d'Oyans campsite offers family-oriented stays, in the traditional sense, the accommodation is specially designed for this purpose. The campsite reserves the right to refuse any reservation which would be contrary to this principle, or which would seek to divert it.
- Minors must be accompanied by their parents or legal guardians.
*CAMPSITE PITCH
The basic package includes the pitch for the tent, caravan or camper van for 1 or 2 people, access to sanitary facilities and reception facilities.
*RENTAL
Rental accommodation is fully equipped: furniture, crockery, pillows and duvet. The basic package is 4 to 6 places depending on the type of rental. As our website specifies, each accommodation or campsite is intended for a specific number of people. For security and insurance reasons, the maximum number of occupants cannot be exceeded. Furthermore, a baby is considered a whole person. The La combe d’Oyans campsite reserves the right to refuse access to the campsite to groups or families presenting with a number of participants greater than the capacity of the rented accommodation. Remember to bring your sheets, fitted sheets and pillowcases (rental possible).
In rental accommodation, only 1 small pet is accepted free of charge, beyond that, after acceptance from the management and payment of the fee mentioned in the price, a 2nd small animal may be authorized. For cats, we require a closed litter box.
If necessary, a vacuum cleaner is available at reception for end-of-stay cleaning.
< p>*GROUP RESERVATIONSAny reservation of more than 4 accommodations by the same individual or by different individuals who know each other and are traveling together for the same reasons on the same dates of stay is considered to be a group. Our accommodation is aimed exclusively at individual customers. For any group reservation request, you must contact us by telephone, by e-mail or via our Contact Us section. We reserve the right to study the reservation request before accepting or refusing it.
*RATES AND TOURIST TAX
The prices indicated are valid for the year in progress. They correspond to one night and are in euros, 10% VAT included. Any subsequent modification of the applicable VAT rate occurring between the moment when the rates were determined and the invoicing of the stay, will result in a correlative modification of the price including tax, which the customer accepts without reservation.
The amount of the tourist tax is 0.55€/day/person over 18 years old.
*PAYMENT CONDITIONS
- For reservations made more than 30 days before the start of the stay, a deposit of 30% of the amount of the services reserved must be paid upon reservation at the campsite.
- The balance must be paid no later than 15 days before the start date of the stay at the campsite. For reservations made less than 20 days before the start date of the stay, full payment must be made at the time of booking at the campsite.
- The administration fee for a rental is €20 and for a pitch of 5€.
As part of a reservation made less than 30 days before the start of the stay, the entire stay must be paid on the day of the reservation. Payment methods: CB, Visa, Eurocard, Mastercard, bank checks in euros clearable in France, holiday checks, bank transfers. If full payment is not made 30 days before your arrival, the campsite reserves the right to consider the reservation as canceled. Payments made will not be refunded.
*NO RIGHT OF WITHDRAWAL
In accordance with article L121-19 of the consumer code, the La Combe d'Oyans campsite, informs its customers that the sale of accommodation services provided on a specific date, or according to a specific frequency, is not subject to the provisions relating to the 14-day withdrawal period.
*STAY
Arrival and departure on the day of your choice except in July-August. Mandatory minimum length of stay varies depending on the period and type of accommodation, details on our website.
1. Arrival
Campsite: arrival from 2:30 p.m. to 7:00 p.m. Connection to electrical terminals must be made using cables and sockets that comply with current legislation. Provide a cable length of 30 meters and a European adapter. The campsite is not able to provide you with the equipment mentioned above. Departure no later than 12:00 p.m. Any plot not vacated by 12:00 p.m. will result in automatic billing for an additional night.
For all rentals: arrival from 4:00 p.m. to 7:00 p.m. Departure before 11:00 a.m. When you hand over the keys, you will be asked for a deposit of €300.
The “PARKING” location of the rental is designed for a single vehicle, any other vehicle must be parked outside the campsite.
p>Any late arrival must be reported before 6:00 p.m. so that the campsite can make arrangements.
If you wish to arrive in the morning, you will need to book the night before. Any delay in the arrival time must be reported in order to allow the rental to be retained. The manager reserves the right to use the planned location if there is no news within 24 hours after the scheduled arrival date. Payments made will not be refunded.
Any change in the number of people that may result in a variation in the amount of the fee, more or less, must be reported upon arrival (tourist tax, additional person per person). in relation to the rental capacity…). In the event of an inaccurate declaration by the customer, this contract will be terminated automatically and the sums paid will remain with the rental company.
The campsite reserves the right to refuse access to people presenting themselves with a number of participants greater than the package offered, the capacity of the rented accommodation and if the names do not match on arrival.
2. During your stay
It is up to the camper to ensure: the camper is responsible for monitoring their personal belongings (bicycles, etc.). The campsite declines all responsibility in the event of an incident falling under the civil liability of the camper.
All customers must comply with the provisions of the internal regulations. Each tenant in title is responsible for disturbances and nuisances caused by people who stay with him or visit him.
3. Visitors
For security reasons, visitors must register and pay the “visitor” rate upon arrival at reception before visiting a resident. Access to the aquatic area is strictly prohibited to all visitors. The management reserves the right to prohibit access to the campsite to non-registered people.
Supplements: any undeclared supplement (additional person, dog, etc.) and discovered during an inspection during stay will be billed to the customer from the date of arrival.
4. Departure
Rental accommodation: On the departure day indicated on your contract, rental accommodation must be vacated before 11 a.m. by appointment made at reception. The accommodation will be left in perfect clean condition, and the inventory can be checked, any broken or damaged items will be your responsibility, as well as the restoration of the premises if this proves necessary.
The deposit will be returned to you at the end of your stay after deduction of compensation withheld, on supporting invoices, for any damage noted by the exit inventory. The withholding of the deposit does not exclude additional compensation in the event that the costs are higher than the amount thereof.
In the event that the accommodation has not been cleaned before your departure , a cleaning package worth a minimum of €40 will be requested. For any departure outside reception opening hours, you will be asked for a cleaning fee of €40.
For any delayed departure, you may be charged an additional day at the price of the night in force.
*DEPOSITS
For rentals, a deposit of €300 is required on arrival to cover possible damage to the rental, as well as an additional deposit of €40 to cover possible cleaning costs at the end of the rental; they are returned on the day of departure after the inventory. Under no circumstances can the key to the mobile home be delivered without the submission of deposits. For campsite pitches, a deposit will be requested in the case of rental of equipment.
*ANIMALS
Animals are accepted on the campsite for a fee payable at the time of your stay. reservation, except for 1st and 2nd category dogs. They must be kept on a leash at all times. They must not harm the tranquility and safety of residents and respect basic hygiene rules. They are prohibited around swimming pools, in food stores and in buildings. The vaccination record for dogs and cats must be up to date. Dogs and cats must never be free outside the rental and left alone locked up in the absence of their owners who are civilly responsible for them.
Walks for the needs of your animal will be done at outside the campsite, droppings must be collected both on the campsite and around the campsite.
*CANCELLATION AND MODIFICATIONS
1. Modification of your reservation
The customer can request the modification of their stay (campsite, date and/or type of accommodation) upon written request to the campsite (mail or e-mail) subject to availability and possibilities. No postponement will be accepted for the following season. The customer's attention is drawn to the fact that in the event of a modification of the stay, it will not be possible for them to benefit from promotions subsequent to their initial reservation, the date of the first reservation being taken as proof. In the absence of modification, the customer must carry out their stay under the initial reservation conditions or cancel it according to the conditions of the cancellation insurance.
Any request to increase the duration of your stay will be made according to availability and according to the rates in force.
Any request to reduce the duration of your stay is considered a partial cancellation and will be subject to the terms of cancellation and interruption of stay
In the absence of a message from you indicating a postponement of your arrival date, the accommodation may be available for sale again 24 hours after the arrival date mentioned on the contract, and you will consequently lose the benefit of your reservation.
2. Unused services
Any interrupted or shortened stay (late arrival, early departure) by you will not give rise to a refund whatever the reason given.
3. Cancellation due to the campsite
In the event of cancellation due to the La Combe d'Oyans campsite, except in cases of force majeure, the stay will be fully refunded. However, this cancellation cannot give rise to the payment of damages.
4. Cancellation by the camper
Cancellation and interruption of stay insurance is offered to you, it is optional and payable in addition to the rental at the same time as the deposit. No refund will be made without taking out cancellation insurance.
Any cancellation of a reservation must be made in writing (LRAR) to the campsite.
If the cancellation occurs :
More than 30 days before the start date of the stay: the deposit will be kept as compensation.
Less than 30 days before the start date of the stay: 100% of the The amount of the stay will be required and no refund will be granted.
*CANCELLATION INSURANCE
Cancellation insurance can only be taken out during the initial reservation request. The customer undertakes to read the general insurance conditions offered during his initial reservation. The general cancellation insurance conditions can be consulted at any time on our website.
*INTERNAL RULES (extract)
The camper is required to respect the internal regulations of the campsite as well as that of the swimming pool.
The “parking” location of the rental or the campsite location is designed for a single vehicle. Any other car must park outside the campsite.
Access to the aquatic area is reserved only for campsite customers (SWIMSUITS OR BOXERS MANDATORY). Ban on drinking, eating and smoking on the beaches. Buoys or large inflatable animals prohibited.
Wood barbecues are prohibited on the pitches. Gas or electric barbecues are tolerated.
VISITORS: visitors are required to register upon arrival and must pay a fee. they are admitted between 10 a.m. and 8 p.m. They must park their car in the car park outside the campsite and report to reception (or the bar if it is closed) upon arrival. Dogs and access to the swimming pool prohibited for security and insurance reasons. Any abuse from visitors or tenants with visitors may result in their expulsion.
TRAFFIC: speed is limited to 10 km/h. The barriers are closed between 10 p.m. and 7:30 a.m., all traffic is prohibited during this period.
NOISE: nighttime quiet must be respected by all campers between 11 p.m. and 7:30 a.m.
In the event that a customer disrupts the stay of other users, does not respect the provisions of the internal regulations or has given false information concerning the occupants of the plot, the manager or his representative may orally or in writing, if he judges so. necessary, put the latter on notice to stop the disturbances. In the event of a serious or repeated violation of the internal regulations and after formal notice by the manager to comply with them, the manager may terminate the contract. In the event of a criminal offense, the manager may call the police.
*RESPONSIBILITY OF THE CONTRACTUAL CUSTOMER
The contractual customer of the accommodation or location (name indicated on the reservation form) undertakes to use and have used by the people accompanying him, the equipment and installations of the parks in accordance with their normal destinations and uses. In particular, he undertakes to leave his accommodation or pitch in good condition when he leaves it at the end of his stay. Any damage to the premises, loss or destruction of the furniture which furnishes the mobile homes or public buildings in the park automatically entails the liability of their author. The contractual customer of accommodation or a pitch is considered personally responsible for all damage, loss, deterioration, disturbance or nuisance caused by people who stay with him or who visit him. The contractual customer of the accommodation or pitch acknowledges having read the internal regulations of the campsite, and he undertakes to respect them and ensure that they are respected by the people who accompany him or visit him. When a customer disturbs or causes nuisance to other customers or damages the integrity of common facilities, the campsite reserves the right to immediately end their stay without payment of any compensation and without prejudice to requests for compensation that the campsite and third parties could make claims against it.
The same would apply if the campsite were to notice improper occupation of the accommodation (number of occupants greater than the authorized capacity of the rental). The customer certifies that he holds a civil liability contract from his insurer covering damage caused to rented or entrusted property (provide the certificate).
*RESPONSIBILITY OF THE CAMPSITE
< p>Under no circumstances does the campsite assume the obligation to keep personal belongings and objects within the grounds of the park.The responsibility of the campsite, beyond its legal responsibility, cannot be incurred in the event of:
theft, loss, damage or deterioration of personal effects of any nature whatsoever, during or following a stay.
breakdown or out of service technical equipment, breakdown or permanent or temporary closure of certain campsite facilities when these are beyond its control and linked to cases of force majeure.
one-off measures, taken by the campsite management, limiting access to certain facilities, including changing rooms and swimming pool, when they are made necessary by compliance with safety standards or periodic maintenance work.
damage caused or suffered by vehicles customers parking and circulating within the campsite, even if they have been expressly authorized to enter.
modification of the entertainment program or activities offered.
In low season, and for reasons linked to attendance, the campsite reserves the right to modify or remove certain installations, arrangements, services or activities planned. For any reservation in low season, we advise you to contact the campsite to validate these points.
*IMAGE RIGHT
During your stay, you may be photographed and appear in all our publications and all types of media without time limit. In the event of refusal, you must notify it by registered letter before your arrival.
*PERSONAL DATA
In accordance with the Data Protection Act n°78-17 of January 6, 1978, the customer is informed that the nominative or personal data indicated as mandatory collected as part of the reservation are necessary for the execution of the latter. The Customer benefits from a right of access, rectification and opposition to the transfer of this data to third parties which he can exercise by contacting Camping La Combe d'Oyans – 15 chemin de la combe d'oyans – 26300 ROCHEFORT-SAMSON.
*OPPOSITION TO TELEPHONE CALLING
We inform you of the existence of the list of opposition to telephone canvassing “Bloctel”, on which you can register here: https://conso.bloctel.fr/
*CLAIMS
All complaints relating to the conditions of the stay must be made on site to the Management to enable it to find an immediate solution. If the answer does not satisfy you, you have the possibility of contacting the CM2C Mediation Center by submitting a file online on the following website www.cm2c.net or by mail: CM2C – 14 Rue Saint Jean – 75017 PARIS.
Dear customers, these elements being necessary to avoid any misunderstanding, we thank you for your trust and wish you a pleasant stay.
CAMPING LA COMBE D'OYANS – 15 Chemin de la combe d'oyans – 26300 ROCHEFORT-SAMSON
Tel: 04 75 47 33 23 – lacombedoyans@gmail. com
Legal responsible: Lucie and Mickael GUILMIN
SAS with capital of €10,000 – Siret 898 484 894 00016 – RCS ROMANS – APE code 5530Z
Intra-community VAT FR70898484894